Frequently Asked Questions

Find quick answers to common questions about WOWCall. Our FAQ covers setup, billing, features, and more. Discover policies, best practices, and step-by-step help when you need it.

General

WOWCall is an AI-powered answering service that answers, routes, and filters calls for your business — so you never miss an opportunity.

Features and Functionality

Security and Compliance

Pricing and Billing

Integration and Compatibility

Support and Documentation

Performance and Reliability

Didn't find what you need? Email support@wowcall.ai and our team can help with addressing any queries related to setup, billing, features, and troubleshooting.

Why WOWCall (The Wow Factor)

More Than an Answering Service.
It’s a Wow Service.

Tailored responses

WOWCall uses your business info to deliver answers that feel authentic, not scripted.

24/7 coverage

Every call is answered around the clock so you never miss an opportunity.

Fast setup

Get started in just minutes with simple onboarding and instant call forwarding.

Built for growth

Whether you’re solo or scaling, WOWCall adapts to fit your business needs.

Frequently Asked Questions

Find quick answers to common questions about WOWCall. Our FAQ covers setup, billing, features, and more. Discover policies, best practices, and step-by-step help when you need it.

General

What is WOWCall?

Who is WOWCall for?

How is WOWCall different from chatbots?

Do I need new phone systems or equipment?

What happens after WOWCall takes a business call?

Features and Functionality

Can WOWCall be configured to speak in languages other than English?

Does it integrate with my CRM?

Can I choose a voice I prefer for my WOWCall agent?

Can I customize the personality of my AI Receptionist?

Can I create my own call scripts?

What types of calls can WOWCall handle?

Can WOWCall handle multiple business calls at once?

Can I access call history and recordings?

Will WOWCall notify me when I get new calls?

Can you configure WOWCall for appointment bookings, service scheduling, FAQs, sales calls, etc.?

Security and Compliance

Is WOWCall GDPR compliant?

How is my data protected?

Pricing and Billing

What are your pricing plans?

Do you offer a free trial?

What's included in every plan?

Can I change my plan anytime?

How are minutes counted and billed?

Do spam/telemarketing calls count toward minutes?

Can I keep my current phone number?

Are there setup fees or hidden charges?

Do you support international calling?

Do you offer custom or enterprise pricing?

How much does it cost to send messages via SMS to my customers?

Integration and Compatibility

What systems can WOWCall integrate with?

How long does setup take?

Support and Documentation

What support options are available?

Do you offer onboarding support?

Performance and Reliability

What is your uptime guarantee?

Why WOWCall (The Wow Factor)

More Than an Answering Service. It’s a Wow Service.

Tailored responses

24/7 coverage

Fast setup

Built for growth

Be the Business That Always Wows.

WOW CALL

More Than an Answering Service.
It’s a Wow Service.